Legal

Terms of Service

Last updated 28 September 2026.

These are the terms for using The Clay Pot's website to browse our menu and place an order ahead. By using this site, you're agreeing to them.

Placing an order

Orders placed through this site are a request for food/drinks to be prepared for a chosen arrival time (dine-in) or for pickup/delivery (takeaway) — they aren't a binding sale until we confirm and prepare the order. Menu prices and availability can change without notice, and an item can go out of stock between browsing and checkout.

Arrival windows

Dine-in orders are held for the arrival window you choose at checkout. If you don't arrive within that window, the order may be automatically cancelled — you can renew a just-cancelled order yourself from the Track Order page, or ask a staff member to.

Payment

This site does not process payments. Payment is made in person — cash or mobile money, arranged directly with our staff.

Accuracy of information

We try to keep the menu, photos, and opening hours accurate and up to date, but occasional errors can happen. If something's wrong, please let us know so we can fix it.

Fair use

Please don't use this site to place fake or repeated nuisance orders, or to attempt to disrupt or abuse the ordering system — we may decline or cancel orders that look like misuse.

Changes to these terms

We may update these terms from time to time as the site changes. The version on this page is always the current one.

Contact

Questions about these terms? Reach us at 0571 007 718, or visit us at Lake Road 391.

This is a plain-language summary written for a small local restaurant, not a substitute for formal legal advice.