Last updated 28 September 2026.
This page explains what information The Clay Pot's website collects when you use it, and what it's used for. We keep this simple on purpose — the site collects very little.
When you place an order, we ask for your name and phone number, and for delivery orders, a delivery address. That's it — no account, no password, no email address is required to order from us.
We use your phone number to look up your order status (on the Track Order page), and to reach you if there's a problem with your order.
We don't sell, rent, or share your information with advertisers or other third parties. We don't run ad tracking or third-party analytics on this site. We don't process payments on the website itself — payment happens in person or via mobile money, handled directly by our staff, not through this site.
Items you add to your cart before checking out are stored in your own browser (using a standard browser feature called localStorage), not sent to us until you actually place the order. Clearing your browser's site data will clear an unsubmitted cart.
When you place an order, our staff are notified automatically via WhatsApp so they can start preparing it — this notification goes to our own restaurant number, not to any outside company beyond the messaging service that delivers it.
We keep order records so we can look up order history and handle any follow-up questions. If you'd like your order history removed, contact us using the number below and we'll take care of it.
If you have any questions about this policy or how your information is handled, reach us at 0571 007 718.
This is a plain-language summary written for a small local restaurant, not a substitute for formal legal advice.